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OramaBank .

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Good evening and welcome to Oramabank, how can I help you?

I would like to block my card.

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Very well, first of all we will validate your identity, can you give me your last name and your first name? 

Yes my name is Mathilde Leroi 

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Thank you can you confirm your date and place of birth?  

Yes it's July 5, 1992, in Palaiseau

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Thank you Mrs Leroi, to finish I would need your account number to which the card is attached

000834 049182 A  

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That's perfect thank you, is your call about your VISA gold?  

Yes that's right

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Very well ! Do you just want to block your card or do you want to make a definitive opposition?

What is the difference ?  

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Blocking is a temporary restriction of a card on withdrawals and payments. The opposition is a permanent blocking of your card for all types of transactions. You must imperatively oppose your card in the event of loss, theft and/or fraudulent transactions.  

In this case I want to make an opposition 

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Are you sure ? Following an opposition, your card will be permanently deactivated, no operation will be possible. A new card will have to be issued to you. 

Yes yes, it's good 

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Thanks. I have just registered the blocking operation, an SMS has just been sent to you to confirm this operation. You will be contacted shortly by your advisor. Can I do anything else for you? 

No it's fine, thank you very much!

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Very good Good evening and see you soon! 

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Good evening and welcome to Oramabank, how can I help you?  

I would like to change my ceiling

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Perfect, I understand. The highest limit available is a payment amount of 3,000 euros over 30 consecutive days. Is this ceiling suitable for you?

No, I need more

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Very well. You need an advisor to perform this operation. Can an advisor call you?

Yes No problem

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Thank you, an advisor will call you shortly.

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